Contact

Contact Us

At Urban Fox, we are dedicated to bringing you the best shopping experience right here in the UK. Whether you have a question about our products, need help with an order, or just want to say hello, our Bristol-based team is ready to assist you!

Get In Touch

• Trade Name: Urban Fox

• Support Email: support@urbanfox.online

• Phone Number: +44 7881 727000

• Physical Address: St Nicholas Market, 58 Corn St, Bristol BS1 2AZ, United Kingdom

Business Hours

• Monday – Friday: 9:00 AM – 5:00 PM (GMT)

• Order Cut-off Time: 5:00 PM (GMT)

• Closed: Saturday, Sunday, and Bank Holidays.

Delivery Assistance

• Order Processing: 1 – 3 Business Days

• Transit Time: 5 – 9 Business Days

• Total Delivery Time: 6 – 12 Business Days

• Shipping Fee: 100% Free Shipping (UK Only)

• Returns: 30-Day Easy Return Policy

Note: We aim to respond to all inquiries within 24 hours during business days. If you are contacting us regarding an existing order, please include your Order Number for faster service.